Rapid7

Rapid7 Managed Detection and Response

6.7 /10

What is Rapid7 Managed Detection and Response?

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

Company Details

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Awards & Recognition

Rapid7 Managed Detection and Response won the following awards in the Managed Detection & Response category

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0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Rapid7 Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Managed Detection and Response.

79 Likeliness to Recommend

94 Plan to Renew

71 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Managed Detection and Response?

0% Negative

21% Neutral

79% Positive

Pros

Respectful
Client Friendly Policies
Friendly Negotiation
Reliable

Feature Ratings

Average 79

Vulnerability Management

Compliance Reporting and Archival Mechanisms

24/7/365 Security Monitoring

Incident Management

Threat Intelligence

Prevention

Proactive Threat Hunting

Risk Scoring & Remediation Act

Real-Time Threat and Anomaly Detection

Technology Management

Standardized Playbooks

Vendor Capability Ratings

Average 76

Ease of Implementation

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Rapid7 Managed Detection and Response Reviews

Sam M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

InsightVM is an easy to deploy and flexibility vul

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

I only worked with Rapid7 in big tech co.

What is your favorite aspect of this product?

easy to use. user friendly. good customer service

What do you dislike most about this product?

some features and updates were take too much time to be fixed and lunched

What recommendations would you give to someone considering this product?

Yes for sure.

Pros

Respectful
Includes Product Enhancements
Friendly Negotiation
Client Friendly Policies

Cons

Commodity Features
Vendor's Interest First
Less Generous

Sharan K.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Effective EDR solution with user-friendly features

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Proactive Detection & Response: Catches and neutralizes threats quickly, reducing dwell time and impact. Expert SOC Team: Experienced analysts provide valuable insights and guidance. Easy Deployment & Integration: Smooth onboarding and seamless integration with my existing security stack. Clear Reporting & Communication: Regular reports and updates keep me informed and engaged. Scalable & Customizable: Adapts to my evolving needs and security posture.

What is your favorite aspect of this product?

Rapid7 MDR is a powerful solution that empowers my team to focus on strategic security initiatives while feeling confident our critical systems are protected. While not without its limitations, the value it brings outweighs the drawbacks for my organization.

What do you dislike most about this product?

Limited Visibility Options: Reporting could be more granular for deeper analysis. Price Point: Can be cost-prohibitive for smaller organizations. False Positives: Occasional tuning needed to minimize alert fatigue.

What recommendations would you give to someone considering this product?

Powerful MDR solution with strong detection and response capabilities. Great for organizations with the budget and technical resources to manage it effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Phil K.

Role: Operations
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Great tool in meeting NIST 800-171 requirements

Likeliness to Recommend

9 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Rapid7 Managed Detection and Response came with unparalleled support staff. We can't say enough good things about our vendor support.

What is your favorite aspect of this product?

Getting weekly reports with quantifiable risk scores allows us to focus our efforts in a planned and common sense approach, as opposed to the old method of wading through a dark rom.

What do you dislike most about this product?

There is nothing I would list as a dislike.

What recommendations would you give to someone considering this product?

Work with your vendor.....see what other items they offer so that you could potentially bundle many packages together. This is the route we went, and I believe it allows for us to get the best support.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Fair

Rapid7 Managed Detection and Response

What is Rapid7 Managed Detection and Response?

Company Details

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Awards & Recognition

Rapid7 Managed Detection and Response Ratings

79 Likeliness to Recommend

94 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Rapid7 Managed Detection and Response?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vulnerability Management Discover and fix vulnerabilities in the system.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Rapid7 Managed Detection and Response Reviews

Sam M.

InsightVM is an easy to deploy and flexibility vul

Likeliness to Recommend

Pros

Cons

Sharan K.

Effective EDR solution with user-friendly features

Likeliness to Recommend

Pros

Phil K.

Great tool in meeting NIST 800-171 requirements

Likeliness to Recommend

Pros

Feature Ratings

Vulnerability Management

Compliance Reporting and Archival Mechanisms

24/7/365 Security Monitoring

Incident Management

Threat Intelligence

Prevention

Proactive Threat Hunting

Risk Scoring & Remediation Act

Real-Time Threat and Anomaly Detection

Technology Management

Standardized Playbooks

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Business Value Created

Usability and Intuitiveness