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Rapid7 Managed Detection and Response Logo
Rapid7

Rapid7 Managed Detection and Response

6.7 /10
Category
Rapid7 Managed Detection and Response
6.7 /10

What is Rapid7 Managed Detection and Response?

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

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Awards & Recognition

Rapid7 Managed Detection and Response won the following awards in the Managed Detection & Response category

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Rapid7 Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Managed Detection and Response.

79 Likeliness to Recommend

94 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Managed Detection and Response?

0% Negative
21% Neutral
79% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable

Feature Ratings

Average 79

Vulnerability Management

89

Compliance Reporting and Archival Mechanisms

83

24/7/365 Security Monitoring

83

Incident Management

83

Threat Intelligence

82

Prevention

79

Proactive Threat Hunting

77

Risk Scoring & Remediation Act

77

Real-Time Threat and Anomaly Detection

76

Technology Management

75

Standardized Playbooks

75

Vendor Capability Ratings

Average 76

Ease of Implementation

84

Vendor Support

83

Ease of Data Integration

77

Quality of Features

77

Product Strategy and Rate of Improvement

77

Breadth of Features

76

Availability and Quality of Training

76

Ease of Customization

76

Ease of IT Administration

75

Business Value Created

75

Usability and Intuitiveness

71

Rapid7 Managed Detection and Response Reviews

Sam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

InsightVM is an easy to deploy and flexibility vul

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

I only worked with Rapid7 in big tech co.

What is your favorite aspect of this product?

easy to use. user friendly. good customer service

What do you dislike most about this product?

some features and updates were take too much time to be fixed and lunched

What recommendations would you give to someone considering this product?

Yes for sure.

Pros

  • Respectful
  • Includes Product Enhancements
  • Friendly Negotiation
  • Client Friendly Policies

Cons

  • Commodity Features
  • Vendor's Interest First
  • Less Generous

Sharan K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Effective EDR solution with user-friendly features

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Proactive Detection & Response: Catches and neutralizes threats quickly, reducing dwell time and impact. Expert SOC Team: Experienced analysts provide valuable insights and guidance. Easy Deployment & Integration: Smooth onboarding and seamless integration with my existing security stack. Clear Reporting & Communication: Regular reports and updates keep me informed and engaged. Scalable & Customizable: Adapts to my evolving needs and security posture.

What is your favorite aspect of this product?

Rapid7 MDR is a powerful solution that empowers my team to focus on strategic security initiatives while feeling confident our critical systems are protected. While not without its limitations, the value it brings outweighs the drawbacks for my organization.

What do you dislike most about this product?

Limited Visibility Options: Reporting could be more granular for deeper analysis. Price Point: Can be cost-prohibitive for smaller organizations. False Positives: Occasional tuning needed to minimize alert fatigue.

What recommendations would you give to someone considering this product?

Powerful MDR solution with strong detection and response capabilities. Great for organizations with the budget and technical resources to manage it effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Phil K.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Great tool in meeting NIST 800-171 requirements

Likeliness to Recommend

9 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Rapid7 Managed Detection and Response came with unparalleled support staff. We can't say enough good things about our vendor support.

What is your favorite aspect of this product?

Getting weekly reports with quantifiable risk scores allows us to focus our efforts in a planned and common sense approach, as opposed to the old method of wading through a dark rom.

What do you dislike most about this product?

There is nothing I would list as a dislike.

What recommendations would you give to someone considering this product?

Work with your vendor.....see what other items they offer so that you could potentially bundle many packages together. This is the route we went, and I believe it allows for us to get the best support.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Fair