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Red Canary MDR Logo
Red Canary

Red Canary MDR

8.1 /10
Category
Red Canary MDR
8.1 /10

What is Red Canary MDR?

Red Canary was founded to make security better. We defend hundreds of organizations around the world, with customers ranging from global Fortune 100s to 100-endpoint organizations. Our cloud-based MDR levels the playing field for businesses of all sizes by empowering your modern security operations center. to win against rapidly evolving adversaries.

Company Details


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Awards & Recognition

Red Canary MDR won the following awards in the Managed Detection & Response category

Red Canary MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Red Canary MDR.

85 Likeliness to Recommend

87 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Red Canary MDR?

0% Negative
14% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 89

24/7/365 Security Monitoring

97

Threat Intelligence

91

Vulnerability Management

91

Prevention

89

Incident Management

89

Technology Management

89

Real-Time Threat and Anomaly Detection

89

Proactive Threat Hunting

87

Use of the MITRE ATT&CK Framework

84

Standardized Playbooks

84

Use of ML

84

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Ease of Customization

88

Vendor Support

88

Availability and Quality of Training

87

Ease of IT Administration

86

Business Value Created

85

Ease of Data Integration

85

Quality of Features

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Breadth of Features

81

Red Canary MDR Reviews

SMARANIKA H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

9 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Effective Service

Vinay S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fabulous product for daily use

Likeliness to Recommend

9 /10

What differentiates Red Canary MDR from other similar products?

It works 24/7 to protect your organization's SaaS apps, cloud, identities, and network.

What is your favorite aspect of this product?

Their technology stack, ability to effectively communicate what they see, ability to execute, and serve as a partner to our team is exceptional. Piece of mind. Using Red Canary playbooks, I know devices with detected viruses would be placed in quarantine until the security team could respond.

What do you dislike most about this product?

Slightly higher cost, but you get what you pay for. Though they're growing this capability rapidly with better ties to other tools and controls.

What recommendations would you give to someone considering this product?

Their analyst team provides great feedback whenever a malicious content has been found on any of our endpoints. Connecting our EDR solution with Red Canary was super easy and fast. This is worth investing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Elvin W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Transparent, focused, relentless, tough but fair

Likeliness to Recommend

9 /10

What differentiates Red Canary MDR from other similar products?

I know if an issue arises, Red Canary will automatically place the device in quarantine, prevent spread of virus, and we can resolve the issue the next business day.

What is your favorite aspect of this product?

The support team is always quick to help. They did an excellent job of onboarding and continues to provide great insights into our environment and threat landscape as a whole.

What do you dislike most about this product?

Would like an interface to be updated. It's little outdated but it does provide the info that I need at a moments glance. Honestly, Red Canary is a great partner and I highly recommend them.

What recommendations would you give to someone considering this product?

The front-facing side of the site is fantastic. It does provide the information that I need at a moments glance. Good product.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

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