Red Canary

Red Canary MDR

8.1 /10

What is Red Canary MDR?

Red Canary was founded to make security better. We defend hundreds of organizations around the world, with customers ranging from global Fortune 100s to 100-endpoint organizations. Our cloud-based MDR levels the playing field for businesses of all sizes by empowering your modern security operations center. to win against rapidly evolving adversaries.

Company Details

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Red Canary MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Red Canary MDR.

85 Likeliness to Recommend

87 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Red Canary MDR?

0% Negative

14% Neutral

86% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 89

24/7/365 Security Monitoring

Threat Intelligence

Vulnerability Management

Prevention

Incident Management

Technology Management

Real-Time Threat and Anomaly Detection

Proactive Threat Hunting

Use of the MITRE ATT&CK Framework

Standardized Playbooks

Use of ML

Vendor Capability Ratings

Average 86

Ease of Implementation

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Also Featured in...

Extended Detection & Response

Score 8.1

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Red Canary MDR Reviews

SMARANIKA H.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2024

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Vinay S.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Fabulous product for daily use

Likeliness to Recommend

9 /10

What differentiates Red Canary MDR from other similar products?

It works 24/7 to protect your organization's SaaS apps, cloud, identities, and network.

What is your favorite aspect of this product?

Their technology stack, ability to effectively communicate what they see, ability to execute, and serve as a partner to our team is exceptional. Piece of mind. Using Red Canary playbooks, I know devices with detected viruses would be placed in quarantine until the security team could respond.

What do you dislike most about this product?

Slightly higher cost, but you get what you pay for. Though they're growing this capability rapidly with better ties to other tools and controls.

What recommendations would you give to someone considering this product?

Their analyst team provides great feedback whenever a malicious content has been found on any of our endpoints. Connecting our EDR solution with Red Canary was super easy and fast. This is worth investing.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Elvin W.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Transparent, focused, relentless, tough but fair

Likeliness to Recommend

9 /10

What differentiates Red Canary MDR from other similar products?

I know if an issue arises, Red Canary will automatically place the device in quarantine, prevent spread of virus, and we can resolve the issue the next business day.

What is your favorite aspect of this product?

The support team is always quick to help. They did an excellent job of onboarding and continues to provide great insights into our environment and threat landscape as a whole.

What do you dislike most about this product?

Would like an interface to be updated. It's little outdated but it does provide the info that I need at a moments glance. Honestly, Red Canary is a great partner and I highly recommend them.

What recommendations would you give to someone considering this product?

The front-facing side of the site is fantastic. It does provide the information that I need at a moments glance. Good product.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Unique Features

Red Canary MDR

What is Red Canary MDR?

Company Details

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Awards & Recognition

Red Canary MDR Ratings

85 Likeliness to Recommend

87 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Red Canary MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Vulnerability Management Discover and fix vulnerabilities in the system.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Extended Detection & Response

Red Canary MDR Reviews

SMARANIKA H.

Likeliness to Recommend

Pros

Vinay S.

Fabulous product for daily use

Likeliness to Recommend

Pros

Elvin W.

Transparent, focused, relentless, tough but fair

Likeliness to Recommend

Pros

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Feature Ratings

24/7/365 Security Monitoring

Threat Intelligence

Vulnerability Management

Prevention

Incident Management

Technology Management

Real-Time Threat and Anomaly Detection

Proactive Threat Hunting

Use of the MITRE ATT&CK Framework

Standardized Playbooks

Use of ML

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features