ReliaQuest GreyMatter Logo Award Winner Product Badge
ReliaQuest GreyMatter Logo Award Winner Product Badge
ReliaQuest

ReliaQuest GreyMatter

8.4 /10
Category
ReliaQuest GreyMatter
8.4 /10

What is ReliaQuest GreyMatter?

ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.

Company Details


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Awards & Recognition

ReliaQuest GreyMatter won the following awards in the Managed Detection & Response category

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ReliaQuest GreyMatter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ReliaQuest GreyMatter.

94 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ReliaQuest GreyMatter?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 87

24/7/365 Security Monitoring

100

Vulnerability Management

92

Use of the MITRE ATT&CK Framework

90

Incident Management

90

Real-Time Threat and Anomaly Detection

87

Technology Management

87

Prevention

82

Threat Intelligence

82

Compliance Reporting and Archival Mechanisms

81

Standardized Playbooks

75

Risk Scoring & Remediation Act

75

Vendor Capability Ratings

Average 88

Availability and Quality of Training

95

Business Value Created

94

Vendor Support

93

Ease of Implementation

89

Ease of IT Administration

89

Product Strategy and Rate of Improvement

88

Usability and Intuitiveness

87

Quality of Features

87

Breadth of Features

85

Ease of Data Integration

85

Ease of Customization

77

ReliaQuest GreyMatter Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Fantastic product with a lot of innovations

Likeliness to Recommend

9 /10

Pros

  • Inspires Innovation
  • Saves Time
  • Friendly Negotiation
  • Helps Innovate

Riggy M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

ReliaQuest GreyMatter Review

Likeliness to Recommend

9 /10

What differentiates ReliaQuest GreyMatter from other similar products?

Unlike most of its competitors, ReliaQuest GreyMatter is cloud native and comes with great security features. With the tool, there is better visibility of threats and responding to them is fast

What is your favorite aspect of this product?

The software is fully cloud based which ensures it is fast in responding to threats ReliaQuest GreyMatter is fully scalable

What do you dislike most about this product?

It has been very effective and not many downfalls

What recommendations would you give to someone considering this product?

For and effective, managed detection and response, ReliaQuest GreyMatter is the real deal. It is affordable, cloud based, and makes visibility easy.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Strategic Partner

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Caring

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