What is ReliaQuest GreyMatter?
ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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94 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ReliaQuest GreyMatter?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
24/7/365 Security Monitoring
Vulnerability Management
Use of the MITRE ATT&CK Framework
Incident Management
Real-Time Threat and Anomaly Detection
Technology Management
Prevention
Threat Intelligence
Compliance Reporting and Archival Mechanisms
Standardized Playbooks
Risk Scoring & Remediation Act
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
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ReliaQuest GreyMatter Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Fantastic product with a lot of innovations
Likeliness to Recommend
Pros
- Inspires Innovation
- Saves Time
- Friendly Negotiation
- Helps Innovate
Please tell us why you think this review should be flagged.
Riggy M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
ReliaQuest GreyMatter Review
Likeliness to Recommend
What differentiates ReliaQuest GreyMatter from other similar products?
Unlike most of its competitors, ReliaQuest GreyMatter is cloud native and comes with great security features. With the tool, there is better visibility of threats and responding to them is fast
What is your favorite aspect of this product?
The software is fully cloud based which ensures it is fast in responding to threats ReliaQuest GreyMatter is fully scalable
What do you dislike most about this product?
It has been very effective and not many downfalls
What recommendations would you give to someone considering this product?
For and effective, managed detection and response, ReliaQuest GreyMatter is the real deal. It is affordable, cloud based, and makes visibility easy.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Oct 2022
Strategic Partner
Likeliness to Recommend
Pros
- Performance Enhancing
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
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