What is Replicon Polaris PSA?
Replicon’s PSA enables professional services organization to gain complete control over their business performance and profitability.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
89 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Replicon Polaris PSA?
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Access
Expense Detail Tracking
Billing
Time Management
Team Collaboration
Project Management
Business Process Analysis (BPA)
Reporting
Resource Management
Vendor Capability Ratings
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Quality of Features
Ease of Customization
Replicon Polaris PSA Reviews
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Apr 2022
Great features that automate a lot of paperwork
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Respectful
- Client Friendly Policies
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
Danielle M.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2022
Cost effective and customizable platform!
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
The customization for our organization is what makes this platform unique!
What is your favorite aspect of this product?
The time off attendance and customized policies and approval flows is great.
What do you dislike most about this product?
The learning curve to customize the product is substantial.
What recommendations would you give to someone considering this product?
If you are looking for a customizable and cost effective option for time keeping, expense reporting and time accruals, this is a great platform.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Joshua W.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Replicon is great, user friendly, and efficient.
Likeliness to Recommend
What differentiates Replicon Polaris PSA from other similar products?
It's ease of use and excellent technical support!
What is your favorite aspect of this product?
The ease of switching to another user's viewpoint to troubleshoot issues with accounts.
What do you dislike most about this product?
Compared to other similar products I can't think of a single thing that I disliked.
What recommendations would you give to someone considering this product?
Call them and setup a demo. It's a great product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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