Responsive

Responsive (formerly RFPIO)

8.2 /10

18 Reviews Write a Review

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What is Responsive (formerly RFPIO)?

Responsive (formerly RFPIO) is a cloud-based response management platform and an AI-enabled solution to share knowledge, collaborate, and digitally transform their response processes. Through robust and bi-directional integrations, with an open API, teams can connect their people and improve content quality and accessibility — enabling collaboration without boundaries.

Company Details

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Awards & Recognition

Responsive (formerly RFPIO) won the following awards in the Proposal Management category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

6 Top Rated Features

2023

Responsive (formerly RFPIO) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Responsive (formerly RFPIO).

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Responsive (formerly RFPIO)?

0% Negative

6% Neutral

94% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Project Management Workflow

Templates

Share & Track

Integrations

Content Residency

Notifications

Tasks and Workflow Management

Proposals and SOWs

Redlining

Dashboard and Analytics

E-Signature

Vendor Capability Ratings

Average 86

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Implementation

Business Value Created

Ease of Customization

Responsive (formerly RFPIO) Reviews

Syed A.

Role: Operations
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Vast Features Updated functionality Easy

Likeliness to Recommend

10 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

Vast functionality and features and quick turnaround in providing responses to the RFPs

What is your favorite aspect of this product?

Content Library

What do you dislike most about this product?

Desired configuration of the uploaded project documents

What recommendations would you give to someone considering this product?

Highly Recommended

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amber R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Essential software for a team with many proposals

Likeliness to Recommend

8 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

I have not tried other similar products, so I cannot say what the differentiators are.

What is your favorite aspect of this product?

My favorite aspect of Responsive is the Content Library. We have tried several organizational approaches to our content, and the robust features of the Content Library allows for so many different set-ups and configurations. I'm currently going through our nearly 10,000 Q&A pairs to consolidate, re-organize, and structure it in a way that works better for us, and this project is a true joy for someone like me who loves metadata, star ratings, and other details.

What do you dislike most about this product?

There are bugs that frequently appear, especially in the Grid View, which seems to be a less-commonly used view and perhaps gets forgotten in the testing process. However, whenever I contact support regarding these bugs, they are quick to help and solve the issue, or escalate if needed. I also find the UI to be not very intuitive, with many simple actions buried under various menus, and even after using this product daily for several years, I still have to click a few different times and in a few different places in order to find what I want. In some cases I even need to contact support to find out how to do something that should be easy.

What recommendations would you give to someone considering this product?

Consider different strategies when implementing in terms of loading content. We, and our sister company, were advised to load in all of our RFPs and just let the system figure it out, but this resulted in a mess. Carefully selecting and curating the initial content takes more time, but is worth it in the long run.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Respectful

Sheryl C.

Role: Sales Marketing
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic product, and a great team behind it.

Likeliness to Recommend

10 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

The customization and ease of use, makes this different than it's competitors.

What is your favorite aspect of this product?

The AI makes my job faster and allows me to be more productive. The database cleaning tools and organization of tags/owners is invaluable.

What do you dislike most about this product?

I would like to customize some of the reports more.

What recommendations would you give to someone considering this product?

List out your objectives, and then talk to the reps. They will help you meet your goals, and give you all the support in reaching them.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Responsive (formerly RFPIO)

What is Responsive (formerly RFPIO)?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Responsive (formerly RFPIO) Ratings

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Responsive (formerly RFPIO)?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Project Management Workflow Enabling tracking of end-end processes to complete an RFx response achieving import/export functionalities and automating project intake/delivery.

Templates Tool provides a set of pre-made templates you can use and distribute instead of creating new ones for every situation.

Share & Track Share proposals with prospects, tracking the engagement and activity, also offering audit trails.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Content Residency Vendor ability to store content via library to centralize, deduplicate, link, and manage answers to "common" RFx questions.

Notifications Tool alerts business of an application generated event.

Tasks and Workflow Management Includes the ability to assign tasks to project personnel and automate workflow between users with control points and sign-offs.

Proposals and SOWs Management of monetary RFP proposals and statements of work that track and outline project deliverables between buyers and sellers.

Redlining Ability to redline agreements, with version control, and across various document formats.

Dashboard and Analytics Configurable, click though, real-time dashboards for in-progress and executed contracts.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Responsive (formerly RFPIO) Reviews

Syed A.

Vast Features Updated functionality Easy

Likeliness to Recommend

Pros

Amber R.

Essential software for a team with many proposals

Likeliness to Recommend

Pros

Sheryl C.

Fantastic product, and a great team behind it.

Likeliness to Recommend

Pros

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Feature Ratings

Project Management Workflow

Templates

Share & Track

Integrations

Content Residency

Notifications

Tasks and Workflow Management

Proposals and SOWs

Redlining

Dashboard and Analytics

E-Signature

Vendor Capability Ratings

Vendor Support

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Implementation

Business Value Created

Ease of Customization