Responsive (formerly RFPIO) Logo Award Winner Product Badge
Responsive (formerly RFPIO) Logo Award Winner Product Badge
Responsive

Responsive (formerly RFPIO)

8.2 /10
Category
Responsive (formerly RFPIO)
8.2 /10

What is Responsive (formerly RFPIO)?

Responsive (formerly RFPIO) is a cloud-based response management platform and an AI-enabled solution to share knowledge, collaborate, and digitally transform their response processes. Through robust and bi-directional integrations, with an open API, teams can connect their people and improve content quality and accessibility — enabling collaboration without boundaries.

Company Details


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Awards & Recognition

Responsive (formerly RFPIO) won the following awards in the Proposal Management category

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Responsive (formerly RFPIO) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Responsive (formerly RFPIO).

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Responsive (formerly RFPIO)?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Project Management Workflow

94

Templates

92

Share & Track

92

Integrations

91

Content Residency

91

Notifications

91

Tasks and Workflow Management

91

Proposals and SOWs

88

Redlining

88

Dashboard and Analytics

87

E-Signature

87

Vendor Capability Ratings

Average 86

Vendor Support

89

Breadth of Features

89

Availability and Quality of Training

89

Product Strategy and Rate of Improvement

88

Ease of Data Integration

88

Usability and Intuitiveness

87

Ease of IT Administration

87

Quality of Features

87

Ease of Implementation

87

Business Value Created

82

Ease of Customization

80

Responsive (formerly RFPIO) Reviews

Syed A.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Vast Features Updated functionality Easy

Likeliness to Recommend

10 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

Vast functionality and features and quick turnaround in providing responses to the RFPs

What is your favorite aspect of this product?

Content Library

What do you dislike most about this product?

Desired configuration of the uploaded project documents

What recommendations would you give to someone considering this product?

Highly Recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amber R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Essential software for a team with many proposals

Likeliness to Recommend

8 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

I have not tried other similar products, so I cannot say what the differentiators are.

What is your favorite aspect of this product?

My favorite aspect of Responsive is the Content Library. We have tried several organizational approaches to our content, and the robust features of the Content Library allows for so many different set-ups and configurations. I'm currently going through our nearly 10,000 Q&A pairs to consolidate, re-organize, and structure it in a way that works better for us, and this project is a true joy for someone like me who loves metadata, star ratings, and other details.

What do you dislike most about this product?

There are bugs that frequently appear, especially in the Grid View, which seems to be a less-commonly used view and perhaps gets forgotten in the testing process. However, whenever I contact support regarding these bugs, they are quick to help and solve the issue, or escalate if needed. I also find the UI to be not very intuitive, with many simple actions buried under various menus, and even after using this product daily for several years, I still have to click a few different times and in a few different places in order to find what I want. In some cases I even need to contact support to find out how to do something that should be easy.

What recommendations would you give to someone considering this product?

Consider different strategies when implementing in terms of loading content. We, and our sister company, were advised to load in all of our RFPs and just let the system figure it out, but this resulted in a mess. Carefully selecting and curating the initial content takes more time, but is worth it in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Respectful

Sheryl C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product, and a great team behind it.

Likeliness to Recommend

10 /10

What differentiates Responsive (formerly RFPIO) from other similar products?

The customization and ease of use, makes this different than it's competitors.

What is your favorite aspect of this product?

The AI makes my job faster and allows me to be more productive. The database cleaning tools and organization of tags/owners is invaluable.

What do you dislike most about this product?

I would like to customize some of the reports more.

What recommendations would you give to someone considering this product?

List out your objectives, and then talk to the reps. They will help you meet your goals, and give you all the support in reaching them.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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