Revenue.io Customer Reviews 2024

Revenue.io

7.8 /10

What is Revenue.io?

Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation.

Company Details

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Revenue.io Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revenue.io.

85 Likeliness to Recommend

3
Since last award

97 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revenue.io?

2% Negative

8% Neutral

90% Positive

Pros

Enables Productivity
Saves Time
Fair
Efficient Service

Feature Ratings

Average 79

Dashboards and Reporting

Call Analytics

Call Recording

Role-Based Access

Conversation Coaching

Application Integration

Manager Annotation and Feedback

Pipeline Visibility

Artificial Intelligence Engine

Audio Transcription

Mobile Support

Vendor Capability Ratings

Average 79

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Ease of Customization

Vendor Support

Revenue.io Reviews

Nick S.

Role: Sales Marketing
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Great dialer tool with valuable feature set

Likeliness to Recommend

8 /10

What differentiates Revenue.io from other similar products?

Our reps love the localization functionality and the click to call when prospecting.

What is your favorite aspect of this product?

The ease of use for our reps and the reporting capabilities within the admin portal. The integration into Salesforce makes our productivity reporting intuitive.

What do you dislike most about this product?

We are siloed to using a chrome extension, which isn’t bad but is limiting to those who typically use other browsers

What recommendations would you give to someone considering this product?

Utilize more than base dialer features, product shines when more unique features are used.

Pros

Efficient Service
Continually Improving Product
Trustworthy
Effective Service

Aishwarya B.

Role: Sales Marketing
Industry: Other
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Aug 2024

Good enough, very handy tool to utilize in general

Likeliness to Recommend

9 /10

What differentiates Revenue.io from other similar products?

Your unique approach

What is your favorite aspect of this product?

The way we can just simply understand it functioning

What do you dislike most about this product?

Not necessarily clear enough

What recommendations would you give to someone considering this product?

To make it more user friendly

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Miraj Z.

Role: C-Level
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Amazing tool

Likeliness to Recommend

10 /10

What differentiates Revenue.io from other similar products?

Integration compatibility is amazing

What is your favorite aspect of this product?

Training and onboarding support provide

What do you dislike most about this product?

Annotation feature

What recommendations would you give to someone considering this product?

Integrate the software comprehensively with your existing network

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Revenue.io

What is Revenue.io?

Company Details

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Awards & Recognition

Revenue.io Ratings

85 Likeliness to Recommend

3 Since last award

97 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Revenue.io?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboards and Reporting Customizable dashboards to track KPIs, rep performance, and metrics.

Call Analytics Real-time and historical reporting and analytics on call metrics, such as talk time, competition win rate, key words, sentiment etc.

Call Recording Inbound and outbound calls are captured and retained in the platform, and can be appended with relevant metadata (such as callers, date/time, subject).

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Conversation Coaching The solution makes proactive recommendations to sales reps based on call attributes and dynamics, for example, balance of talk time or keywords mentioned.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Manager Annotation and Feedback The solution allows managers to provide annotation and feedback on recorded calls, and to assign calls a score based on predefined or user-defined rubric.

Pipeline Visibility Single view into deals by combining customer interactions for visibility into executive involvement, history with past employees and leading sales indicators.

Artificial Intelligence Engine Can work autonomously within a series of pre-defined parameters, including decision-making, routing, processing, and human interaction.

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Revenue.io Reviews

Nick S.

Great dialer tool with valuable feature set

Likeliness to Recommend

Pros

Aishwarya B.

Good enough, very handy tool to utilize in general

Likeliness to Recommend

Pros

Miraj Z.

Amazing tool

Likeliness to Recommend

Pros

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Feature Ratings

Dashboards and Reporting

Call Analytics

Call Recording

Role-Based Access

Conversation Coaching

Application Integration

Manager Annotation and Feedback

Pipeline Visibility

Artificial Intelligence Engine

Audio Transcription

Mobile Support

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Business Value Created

Ease of IT Administration

Breadth of Features

Quality of Features

Ease of Customization

Vendor Support