Robly Ltd.

Robly

8.8 /10

67 Reviews Write a Review

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What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

5 Top Rated Features

2022

Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

88 Likeliness to Recommend

1
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Caring
Acts with Integrity
Trustworthy

Feature Ratings

Average 85

Email Delivery

Campaign Management

Basic Reporting and Analytics

Segmentation

Content Authoring

A/B Testing

Contact Database

Auto-Responders

SPAM Compliance

Surveys and Polling

Text Messaging

Vendor Capability Ratings

Average 82

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Robly Reviews

Amanda D.

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Easy to use, effective, some site issues

Likeliness to Recommend

7 /10

What differentiates Robly from other similar products?

Ease of use, cost

What is your favorite aspect of this product?

Email templates, campaign management

What do you dislike most about this product?

If there is a sitewide issue with the software, Robly should contact the end users and communicate that there is an issue, they are working on it and an ETA, Instead, what often happens is the end user runs test after test, troubleshoots, etc. and wastes time before contacting customer support to be told there is a sitewide issue.

What recommendations would you give to someone considering this product?

Give it a shot! Much better than many competitors.

Pros

Respectful
Acts with Integrity
Helps Innovate
Performance Enhancing

Cons

Less Effective Service
Wastes Time

Brian W.

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Fantastic Account Managers & Customer Service

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Pricing, automatic scrubbing of hard bounces,

What is your favorite aspect of this product?

Easy to use email creation interface

What do you dislike most about this product?

If a contact unsubsribes from one list, they are unsubscribed from all lists.

What recommendations would you give to someone considering this product?

I think that if you get the 14 day trial, you will want to continue!

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2024

Intuitive, but analytics not accurate

Likeliness to Recommend

9 /10

Pros

Efficient Service
Effective Service
Caring
Respectful

Robly

What is Robly?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Robly Ratings

88 Likeliness to Recommend

1 Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Robly?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Delivery The ability to send email to large number of recipients at-scale.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Surveys and Polling Ability to survey customers and gather feedback.

Text Messaging The capability to send messages by SMS in addition to email.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Robly Reviews

Amanda D.

Easy to use, effective, some site issues

Likeliness to Recommend

Pros

Cons

Brian W.

Fantastic Account Managers & Customer Service

Likeliness to Recommend

Pros

Intuitive, but analytics not accurate

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

Feature Ratings

Email Delivery

Campaign Management

Basic Reporting and Analytics

Segmentation

Content Authoring

A/B Testing

Contact Database

Auto-Responders

SPAM Compliance

Surveys and Polling

Text Messaging

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Implementation

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization