Salesforce Email Studio Logo
Salesforce Email Studio Logo
Salesforce.com Inc

Salesforce Email Studio

7.4 /10
Category
Salesforce Email Studio
7.4 /10

What is Salesforce Email Studio?

Email drives online commerce. Marketing Cloud offers hundreds of features to help you execute on every possible communication, from basic email marketing strategies to sophisticated campaigns using Predictive Intelligence. Drag-and-drop content tools make it easy for any team member to create emails. With dynamic content blocks for personalization, integrated and automated predictive decisions, and predefined event triggers, you can automatically send relevant messages at any time during the customer lifecycle.

Company Details


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Salesforce Email Studio Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Email Studio.

86 Likeliness to Recommend

4
Since last award

89 Plan to Renew

8
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Email Studio?

6% Negative
7% Neutral
87% Positive

Pros

  • Fair
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 79

Sales Intelligence & Conversion Rates

90

Dynamic Content

90

Auto-Responders

83

Email Delivery

83

Campaign Management

82

Contact Database

81

Text Messaging

81

Surveys and Polling

81

Basic Reporting and Analytics

80

A/B Testing

80

Content Authoring

77

Vendor Capability Ratings

Average 73

Quality of Features

80

Breadth of Features

77

Ease of Customization

76

Business Value Created

76

Product Strategy and Rate of Improvement

73

Usability and Intuitiveness

72

Ease of Data Integration

71

Ease of Implementation

71

Ease of IT Administration

70

Availability and Quality of Training

69

Vendor Support

63

Salesforce Email Studio Reviews

Abrar A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Salesforce Email Studio from other similar products?

*Drag and Drop Option *Sample Templates * Easy For Personalization

What is your favorite aspect of this product?

A/B test different subject lines and combinations.

What do you dislike most about this product?

NO Disadvantage

What recommendations would you give to someone considering this product?

Easy to Learn, reduce Time complexity and having More features for sales and Marketing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jason G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to Use and highly recommended

Likeliness to Recommend

10 /10

What differentiates Salesforce Email Studio from other similar products?

it is easy to use and cost effective

What is your favorite aspect of this product?

easy to use and fast delivery

What do you dislike most about this product?

it can more cost effective

What recommendations would you give to someone considering this product?

check for other websites also as there are more cost effective website

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michael F.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product for marketers

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

The high success rate of campaigns that are set up easily.

What do you dislike most about this product?

Nothing. I love the product.

What recommendations would you give to someone considering this product?

Just try it out, it is fast and easy.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Appreciates Incumbent Status
  • Helps Innovate