What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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97 Likeliness to Recommend
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fuel Management
Fleet Maintenance
Dispatch Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Samsara Reviews
Leroy S.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jan 2024
The basic use of the system is easy. Great product
Likeliness to Recommend
What differentiates Samsara from other similar products?
The other products that I tested failed in what they promised their products could do. Samsara product did extremely well with the promises given at time of testing. I tested the system in multiple types of vehicles from pickup trucks to tractor trailers.
What is your favorite aspect of this product?
My favorite is the accessibility of excessing the videos from the system. I handle any driving complaints, vehicle damage, and vehicle collisions. Video is extremely beneficial is providing the true nature of the events and not what one person says over what the driver says. Insurance companies have been extremely pleased with videos and cases handled and closed in less than half the time they use to.
What do you dislike most about this product?
The only thing I dislike is that the system shows some alerts that do not yet exist. example- running a red signal and lane departure. But other than that, i am extremely please with the system.
What recommendations would you give to someone considering this product?
I would suggest they contact a current user to obtain some information. I would also suggest to them to do exactly what I did and test multiple companies and see what best fits them.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Vickey W.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2024
User Friendly, great customer service innovative
Likeliness to Recommend
What differentiates Samsara from other similar products?
Customer serviced, help topics, and warranty
What is your favorite aspect of this product?
HOS features
What do you dislike most about this product?
AI is to stringent
What recommendations would you give to someone considering this product?
HOS features help manage compliance and camera features are incredible.
Pros
- Continually Improving Product
- Performance Enhancing
- Includes Product Enhancements
- Appreciates Incumbent Status
Please tell us why you think this review should be flagged.
Larry K.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great product with very few minor flaws.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Samsara provide a better service than other products we looked at.
What is your favorite aspect of this product?
Being able to monitor driver activities real time
What do you dislike most about this product?
Limited video retention and errors in gps reporting
What recommendations would you give to someone considering this product?
Focus on the positive aspects of the software and work around the minor flaws.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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