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Sauce Labs Logo
Sauce Labs

Sauce Labs

7.7 /10
Category
Sauce Labs
7.7 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Mobile Application Testing category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

87 Likeliness to Recommend

95 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

5% Negative
11% Neutral
84% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 78

Automated Testing

87

Browser Testing

84

Device and OS Versions Coverage

84

Functional Testing

84

Virtual Mobile Devices

82

Mobile Test Environment and Lab Management

81

Development Use

80

Test Run Workflow Manager

79

Dashboards, Analytics and Reporting

78

Cloud Device Farm (Physical and Simulator)

77

Process Simulation

76

Vendor Capability Ratings

Average 77

Business Value Created

84

Breadth of Features

80

Quality of Features

80

Usability and Intuitiveness

79

Ease of Implementation

78

Ease of Data Integration

76

Ease of IT Administration

76

Product Strategy and Rate of Improvement

75

Vendor Support

73

Ease of Customization

71

Availability and Quality of Training

71

Sauce Labs Reviews

Kailash B.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

User Interface

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Sauce Labs stands out from other similar products in several key ways: Comprehensive Platform: Sauce Labs offers a comprehensive testing platform that supports web, mobile, and desktop applications, along with a wide range of operating systems, browsers, and devices.

What is your favorite aspect of this product?

One of my favorite aspects of Sauce Labs is its comprehensive platform that covers a wide range of testing needs. Whether it's web applications, mobile apps, or desktop software, Sauce Labs provides a scalable and efficient solution. I particularly appreciate its real device cloud, which allows for testing on actual devices, ensuring accurate results and better compatibility. The seamless integrations with CI/CD tools also make it easy to incorporate into existing development workflows, enhancing overall efficiency and collaboration within teams.

What do you dislike most about this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions. Learning Curve: Mastering all the features and capabilities of Sauce Labs can require a learning curve, particularly for teams transitioning from other testing tools or frameworks.

What recommendations would you give to someone considering this product?

Complexity of Setup: Some users find the initial setup and configuration of Sauce Labs to be complex, especially if they are new to automated testing or cloud-based platforms. Cost: For smaller teams or individual developers, the cost of using Sauce Labs may be a concern, especially as usage scales up with more tests and concurrent executions.

Pros

  • Helps Innovate
  • Reliable
  • Acts with Integrity
  • Continually Improving Product

Tejas J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and the tech support is very very help

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

its use case and the simple design of the application is beauty.

What is your favorite aspect of this product?

the support , they are very dedicated and supportive.

What do you dislike most about this product?

Sometimes Sauce labs stop working and during this time it creates a blocker. I know this is the story of all softwares but is there any way we can reduce the downtime?

What recommendations would you give to someone considering this product?

It's simple and good starter product.

Pros

  • Trustworthy
  • Respectful
  • Generous Negotitation
  • Reliable

Cons

  • Less Caring
  • Inhibits Innovation
  • Slower Product Innovation

Gundeep V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Great product, domain leader ,seamless integration

Likeliness to Recommend

8 /10

What differentiates Sauce Labs from other similar products?

It provides seamless cross browser integration

What is your favorite aspect of this product?

No need to setup physical infra in order to test mobile apps on various combinations of browser and devices

What do you dislike most about this product?

At times process time out or execution is too slow

What recommendations would you give to someone considering this product?

buy license as per need basis

Pros

  • Saves Time
  • Performance Enhancing
  • Effective Service
  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Security Frustrates

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