ServiceNow Cloud Accelerate Logo
ServiceNow Cloud Accelerate Logo
ServiceNow

ServiceNow Cloud Accelerate

8.1 /10
Category
ServiceNow Cloud Accelerate
8.1 /10

What is ServiceNow Cloud Accelerate?

Speed cloud adoption with workflows that automate everyday cloud service delivery and continuous governance.

Company Details


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Awards & Recognition

ServiceNow Cloud Accelerate won the following awards in the Cloud Management category

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ServiceNow Cloud Accelerate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow Cloud Accelerate.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow Cloud Accelerate?

0% Negative
5% Neutral
95% Positive

Pros

  • Transparent
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 86

Automatic Resource Scaling Elasticity

90

Capacity Management

87

Cloud Integration

87

Cloud Analytics and Reporting

87

Cloud SLA Management Governance

86

Cloud Migration

85

Self Service Cloud Services

84

Orchestration and Workflow Management

83

Performance Monitoring Management

82

Application Release Automation

81

Configuration Validation

80

Vendor Capability Ratings

Average 84

Vendor Support

90

Ease of Customization

87

Breadth of Features

86

Ease of IT Administration

85

Ease of Data Integration

85

Quality of Features

85

Business Value Created

83

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

ServiceNow Cloud Accelerate Reviews

Gowtham S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

A comphrensive resource for multiple cloud needs.

Likeliness to Recommend

7 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

The API exposure options available with the tool , it allows us to create and organise the data in the way we wish our table , sorting any way. we will be able to organise the data.

What is your favorite aspect of this product?

The exposure of the metrics, audit and the data maintenance usability in this platform.

What do you dislike most about this product?

intermiddent crash or failures or some sudden null response returned. this disturbs the whole workflow we are running.

What recommendations would you give to someone considering this product?

Easy flow to follow, easy to maintain dashboard and one of the best cloud management tools to manage workflows. ( in a customised way )

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Akshat A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Integration challenges are a constant concern for developers, but ServiceNow makes it a breeze. Seamlessly connecting with other tools and systems helps create a unified view of operations. This level of integration is essential for harnessing data effectively and facilitating informed decision-making. Scalability is another standout feature.

What is your favorite aspect of this product?

The platform is made with an automation focus and provides a lot of control on the entire process workflow. If you have many different business rules and processes, this is a good choice.

What do you dislike most about this product?

Sometimes Instances don't work correctly, shows null responses, and we can't even contact support from their website, but whenever it works, it works completely fine and meets my expectations.

What recommendations would you give to someone considering this product?

It helped us to improve our IT operations by streamlining the processes, automating tasks and providing visibility in IT services. Also it helped us to make better business decisions with the help of business intelligence tools.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Friendly Negotiation

Gowtham B.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product to work with!

Likeliness to Recommend

9 /10

What differentiates ServiceNow Cloud Accelerate from other similar products?

Easy to use and so many options with customization.

What is your favorite aspect of this product?

The simplicity of the tool and the optins provided by the tool.

What do you dislike most about this product?

Nothing is there to dislike about this product.

What recommendations would you give to someone considering this product?

It will be a great experience to use this product.

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Enables Productivity

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