servicePath Logo Award Winner Product Badge
servicePath Logo Award Winner Product Badge
servicePath

servicePath

8.1 /10
Category
servicePath
8.1 /10

What is servicePath?

servicePath is a configure, price and quote (CPQ) platform that is specifically designed to make complex quotes simple. Quotes that used to take days and involve multiple departments can be done in less than an hour in servicePath. Cut your risk of issuing a bad quote by having all the latest solution configurations and cost elements on one platform. Become more frictionless with servicePath.

Company Details


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Awards & Recognition

servicePath won the following awards in the Configure, Price, Quote category

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servicePath Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on servicePath.

93 Likeliness to Recommend

3
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love servicePath?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Feature Ratings

Average 84

Workflow & Approvals

91

Quote Development and Administration

89

Product and Service Configuration

87

Discounting Management

83

Multi Currency

82

Catalog Management

82

Visual Configuration

81

Rules Engine

80

Reporting and Analytics

80

Guided Selling

77

Application Integration

77

Vendor Capability Ratings

Average 80

Business Value Created

87

Ease of Implementation

87

Breadth of Features

83

Vendor Support

82

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Quality of Features

80

Usability and Intuitiveness

80

Ease of Customization

78

Ease of IT Administration

77

Ease of Data Integration

73

servicePath Reviews

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Streamlined Mobile App Quotes

Likeliness to Recommend

9 /10

What differentiates servicePath from other similar products?

ServicePath's intuitive interface simplifies the quote creation process for mobile app projects. Its dynamic templates allow you to effortlessly incorporate project details, client requirements, and cost estimates. The software's collaboration tools foster seamless communication with your team, ensuring a cohesive and efficient workflow.

What is your favorite aspect of this product?

ServicePath's flexibility is truly impressive. It empowers you to tailor quotes to match your brand's voice and style, ensuring a consistent and professional image. The software's robust reporting and analytics tools provide valuable insights, enabling data-driven decision-making for your mobile app projects.

What do you dislike most about this product?

Integrating a built-in project management module could further streamline the entire development lifecycle. Additionally, offering more customization options for quote templates would cater to diverse client preferences and industry-specific requirements.

What recommendations would you give to someone considering this product?

Its user-friendly interface has allowed us to create professional and visually appealing quotes quickly. The ability to personalize quotes with client-specific details has significantly improved our client relationships and project success rates. ServicePath's efficiency has streamlined our quote creation process, enabling us to focus more on delivering exceptional mobile app experiences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Laura G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Solid tool for the quoting process.

Likeliness to Recommend

8 /10

What differentiates servicePath from other similar products?

The simplicity of setting up cost structures, templates, and discount rules is what really sets this product apart from the competition.

What is your favorite aspect of this product?

ServicePath CPQ significantly improves the pricing process. The ability to set complicated configuration rules that deliver results in a timely and consistent manner leads to a gain in productivity.

What do you dislike most about this product?

There are very few things that I don't like about this program but I do admit that the program has many functionalities that are sometimes unnecessary.

What recommendations would you give to someone considering this product?

I recommend it to others more than anything because of the exceptional customer service this program has, whenever we have had problems they have always been there to solve any problem or concern we have.

Pros

  • Reliable
  • Efficient Service
  • Helps Innovate
  • Performance Enhancing

Brandon R H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

How ServicePath Automates the Generation Process

Likeliness to Recommend

9 /10

What differentiates servicePath from other similar products?

I can easily tailor the quote template to align with my company's branding and pricing structure, ensuring a professional and cohesive presentation for my clients. Moreover, the software's integration with my existing CRM system allows me to seamlessly track and manage the quote generation process, further improving efficiency.

What is your favorite aspect of this product?

I particularly appreciate the way ServicePath has simplified the quote generation process. No longer do I have to manually calculate costs, draft lengthy proposals, or worry about making mistakes. Instead, I can focus on the core aspects of my projects, confident that ServicePath will handle the administrative tasks with precision and accuracy.

What do you dislike most about this product?

Adding more analytics and support for customizing service catalogs would help organizations manage services better and more cheaply.

What recommendations would you give to someone considering this product?

I've often found the quote generation process to be a tedious and time-consuming task. That is, until I discovered ServicePath, a powerful software automation tool that has revolutionized the way I handle customer requests. By automating the quote generation process, I can now provide my clients with accurate and timely proposals, allowing me to devote more time to delivering exceptional software solutions. If you're looking to streamline your workflow, I highly recommend giving ServicePath a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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