SoftwareAG Alfabet
6.4 /10

What is SoftwareAG Alfabet?

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation.

Company Details


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Awards & Recognition

SoftwareAG Alfabet won the following awards in the Enterprise Architecture category

SoftwareAG Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SoftwareAG Alfabet.

79 Likeliness to Recommend

1
Since last award

86 Plan to Renew

1
Since last award

69 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SoftwareAG Alfabet?

7% Negative
19% Neutral
74% Positive

Pros

  • Saves Time
  • Respectful
  • Effective Service
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 73

Analytics and Reporting

79

Repository Management

76

Data Visualization GIS

75

Collaboration

72

Project Management

72

Process Architecture

71

Performance Management

71

Risk and Fraud Assessment

69

Software Distribution

69

PCI and EMV Compatible

65

Document Management

65

Vendor Capability Ratings

Average 72

Vendor Support

81

Availability and Quality of Training

80

Breadth of Features

79

Ease of Implementation

78

Quality of Features

75

Product Strategy and Rate of Improvement

73

Ease of IT Administration

73

Business Value Created

71

Ease of Customization

69

Ease of Data Integration

67

Usability and Intuitiveness

54

SoftwareAG Alfabet Reviews

Divya S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Great product with delightful customer assistance!

Likeliness to Recommend

8 /10

What differentiates SoftwareAG Alfabet from other similar products?

It has got a great tech portfolio and project portfolio

What is your favorite aspect of this product?

Customer service is delightful

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

It swiftly helps in integrating systems, devices and other SAAS Apps.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

John L.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Expensive once add-ons are factored in

Likeliness to Recommend

6 /10

What differentiates SoftwareAG Alfabet from other similar products?

Alfabet has an expansive set of features and is highly customizable. Data is easily referenced or extracted. Administration is relatively simple compared to other solutions.

What is your favorite aspect of this product?

Importing and accessing collected data is very simple, creating reports for that data is also relatively trivial.

What do you dislike most about this product?

Additional licensing is required to enable many features, and that licensing can be cost-prohibitive for many organizations.

What recommendations would you give to someone considering this product?

Be sure that your organizational requirements and expectations have been well defined. Ensure that you allocate adequate resources to the initial data collection process and the ongoing operation and maintenance of the product. Like most applications, Alfabet delivers best when it's well cared for and maintained.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Under Delivered
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Alfabet is a powerful product

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time