Sophos Email Logo
Sophos Email Logo
Sophos

Sophos Email

7.3 /10
Category
Sophos Email
7.3 /10

What is Sophos Email?

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

Company Details


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Sophos Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Email.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Email?

10% Negative
7% Neutral
83% Positive

Pros

  • Transparent
  • Trustworthy
  • Acts with Integrity
  • Saves Time

Feature Ratings

Average 82

Email Retention and Archiving

91

Hosted Email Support

90

Data Loss Prevention

85

Reporting Components

85

Anti Malware Signature Detection

85

End User Spam Visibility and Controls

82

Anti Phishing and Spear Phishing

81

URL and Malware Detection

80

Anti Malware Behavioral Detection

80

Encryption and Decryption

76

Anti Spam and Bulk Email Detection

75

Vendor Capability Ratings

Average 81

Ease of Customization

84

Usability and Intuitiveness

83

Business Value Created

83

Breadth of Features

83

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

79

Quality of Features

73

Sophos Email Reviews

Jeremy C.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Does what I need and more

Likeliness to Recommend

9 /10

What differentiates Sophos Email from other similar products?

Easy to setup configure and enable very complex technology in a few minutes. Other products lack DKIM and DMARC capabilities that are easy like Sophos.

What is your favorite aspect of this product?

Ease of administration and how it integrates to all their other products.

What do you dislike most about this product?

Tech support is always a non American sounding person. Not always an issue but the language barrier is difficult .

What recommendations would you give to someone considering this product?

Do you research and make sure it fits your needs.

Pros

  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Security Protects

Setu Bandhan S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Nice UI and admin console, need to improve support

Likeliness to Recommend

8 /10

What differentiates Sophos Email from other similar products?

It's easier to implement and use to administer for an IT admin

What is your favorite aspect of this product?

Admin console

What do you dislike most about this product?

Sophos technical support can be more helpful

What recommendations would you give to someone considering this product?

Invest on technical support more

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nhut T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use and very intuitive interface

Likeliness to Recommend

7 /10

What differentiates Sophos Email from other similar products?

I have used a lot of email protection software and Sophos is very easy to use compared to others

What is your favorite aspect of this product?

Very configurable and easy to administrate

What do you dislike most about this product?

Tech support is kinda spotty

What recommendations would you give to someone considering this product?

If Sophos has a trail version, you should give it a try. It's worthy your time & money

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Acts with Integrity

Cons

  • Less Efficient Service