Sophos

Sophos Email

7.3 /10

What is Sophos Email?

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Sophos Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Email.

84 Likeliness to Recommend

1
Since last award

91 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Email?

10% Negative

7% Neutral

83% Positive

Pros

Transparent
Trustworthy
Acts with Integrity
Saves Time

Feature Ratings

Average 82

Email Retention and Archiving

Hosted Email Support

Data Loss Prevention

Reporting Components

Anti Malware Signature Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

URL and Malware Detection

Anti Malware Behavioral Detection

Encryption and Decryption

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Average 81

Ease of Customization

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Quality of Features

Sophos Email Reviews

Jeremy C.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Does what I need and more

Likeliness to Recommend

9 /10

What differentiates Sophos Email from other similar products?

Easy to setup configure and enable very complex technology in a few minutes. Other products lack DKIM and DMARC capabilities that are easy like Sophos.

What is your favorite aspect of this product?

Ease of administration and how it integrates to all their other products.

What do you dislike most about this product?

Tech support is always a non American sounding person. Not always an issue but the language barrier is difficult .

What recommendations would you give to someone considering this product?

Do you research and make sure it fits your needs.

Pros

Enables Productivity
Efficient Service
Client Friendly Policies
Security Protects

Setu Bandhan S.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Nice UI and admin console, need to improve support

Likeliness to Recommend

8 /10

What differentiates Sophos Email from other similar products?

It's easier to implement and use to administer for an IT admin

What is your favorite aspect of this product?

Admin console

What do you dislike most about this product?

Sophos technical support can be more helpful

What recommendations would you give to someone considering this product?

Invest on technical support more

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nhut T.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use and very intuitive interface

Likeliness to Recommend

7 /10

What differentiates Sophos Email from other similar products?

I have used a lot of email protection software and Sophos is very easy to use compared to others

What is your favorite aspect of this product?

Very configurable and easy to administrate

What do you dislike most about this product?

Tech support is kinda spotty

What recommendations would you give to someone considering this product?

If Sophos has a trail version, you should give it a try. It's worthy your time & money

Pros

Reliable
Trustworthy
Fair
Acts with Integrity

Cons

Less Efficient Service

Sophos Email

What is Sophos Email?

Company Details

Need Assistance?

Sophos Email Ratings

84 Likeliness to Recommend

1 Since last award

91 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Sophos Email?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Anti Malware Behavioral Detection Active code detection and execution.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Sophos Email Reviews

Jeremy C.

Does what I need and more

Likeliness to Recommend

Pros

Setu Bandhan S.

Nice UI and admin console, need to improve support

Likeliness to Recommend

Pros

Nhut T.

Easy to use and very intuitive interface

Likeliness to Recommend

Pros

Cons

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Email Retention and Archiving

Hosted Email Support

Data Loss Prevention

Reporting Components

Anti Malware Signature Detection

End User Spam Visibility and Controls

Anti Phishing and Spear Phishing

URL and Malware Detection

Anti Malware Behavioral Detection

Encryption and Decryption

Anti Spam and Bulk Email Detection

Vendor Capability Ratings

Ease of Customization

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Quality of Features