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Typeform Logo
Typeform

Typeform

8.1 /10
Category
Typeform
8.1 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

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Awards & Recognition

Typeform won the following awards in the Survey Software category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Fair
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 85

Mobile Support

91

Questionnaire Design/Survey Builder

90

Templates & Question Library

88

Branching and Logic

84

Role and User Management

83

Collaboration

82

Customizable Branding

82

APIs and Integration

82

3rd-Party Integrations

81

Multi-Channel Distribution

80

Multi-Media Support

78

Vendor Capability Ratings

Average 84

Usability and Intuitiveness

90

Ease of Implementation

89

Ease of Customization

86

Business Value Created

83

Ease of IT Administration

83

Vendor Support

82

Ease of Data Integration

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

79

Product Strategy and Rate of Improvement

78

Typeform Reviews

Rosemary R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Caters to all my survey needs.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform provides easy to understand analytical data about our survey campaigns and how target survey audiences interact with our survey questions... Getting real time insights on the most popular responses to our surveys, or the channels through which respondents to our surveys emanate from , ensures that we are able to analyze survey performance in real time and continuously work towards improving our survey campaign performance.

What is your favorite aspect of this product?

Typeform mirrors real human conversation, by asking one question at a time. This approach to Survey questionnaires has gotten my team, higher engagement , because it has made our surveys much more interesting to the target audience. The aforementioned is my favourite part of Typeform.

What do you dislike most about this product?

Typeform does not provide a way to share surveys offline.. Fortunately, this is not a major need as far as my survey needs are concerned.

What recommendations would you give to someone considering this product?

Typeform provides a unique approach to survey aesthetics and engagement, that is currently unmatched ,in my opinion.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Chetan K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Flexible and Intuitive, but Room for Feature Expan

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform differentiates itself through its conversational approach to form design, visually appealing templates, intuitive interface, and advanced conditional logic features

What is your favorite aspect of this product?

My favourite aspect of Typeform is its intuitive interface and visually engaging form designs.

What do you dislike most about this product?

One downside of Typeform is its pricing structure, which might be restrictive for some users, especially those with limited budgets.

What recommendations would you give to someone considering this product?

Test Typeform thoroughly to ensure it meets your needs, consider your budget and form-building requirements, and take advantage of the trial period before committing.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Respectful

Jamie C.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Conversational forms like no other.

Likeliness to Recommend

10 /10

What differentiates Typeform from other similar products?

Typeform does a good job integrating with important third party software solutions we make use of at work, on a regular basis. As a result of this, data capturing and transfer is a lot easier and effective. Another value we derive from this , is that we have been able to increase the channels through which we share our Typeform surveys by leveraging its integration with third party software tools.

What is your favorite aspect of this product?

The biggest selling point of forms and survey pages created with Typeform for me , is that they are tailored for mobile device screens . This is of importance to my organization because the majority of our survey respondents access our surveys via their mobile devices.

What do you dislike most about this product?

At this point in time, there is no way for respondents to my surveys created with Typeform to edit their responses after submission. I will also like Typeform to provide a single form view question presentation option to users.

What recommendations would you give to someone considering this product?

There is always the need for new teams looking to adopt a tool like Typeform , to first give it a trial and decide if it meets their survey needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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