UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG (Ultimate Kronos Group)

UKG Pro

8.4 /10
UKG Pro
8.4 /10

What is UKG Pro?

UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

UKG Pro won the following awards in the Human Capital Management - Enterprise category

Filter By

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

88 Likeliness to Recommend

1
Since last award

92 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Caring

Feature Ratings

Average 78

Employee Record

84

Payroll Administration

82

Performance Management

78

Position Management

78

Learning and Development

78

Benefits Administration

78

Time and Attendance

77

Talent Management

77

Talent Acquisition

76

Workforce Planning

75

Compensation Management

74

Vendor Capability Ratings

Average 79

Availability and Quality of Training

83

Business Value Created

81

Quality of Features

80

Ease of Implementation

79

Usability and Intuitiveness

79

Vendor Support

79

Breadth of Features

79

Ease of IT Administration

79

Product Strategy and Rate of Improvement

78

Ease of Data Integration

77

Ease of Customization

75

UKG Pro Reviews

Carly A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Best HRIS I have worked with!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Impressive functionality and customization

What is your favorite aspect of this product?

Improves my efficiency as an HR Generalist

What do you dislike most about this product?

Can be complex for some end-users

What recommendations would you give to someone considering this product?

Engage with third part support for implementation such as Sability.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Includes Product Enhancements
  • Role: Human Resources
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2024

Easy to use, feature are slow to come.

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

Jessica B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Easy to use and great features!

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Great customer service, a community that users can access to speak with others using the product to get ideas to help improve processes, and a system that helps make daily, monthly, and yearly tasks a lot easier to complete.

What is your favorite aspect of this product?

The time it saves on completing everyday HR tasks.

What do you dislike most about this product?

We wish that the Time system that we are using has more capabilities.

What recommendations would you give to someone considering this product?

Talk with others using the platform and ask questions. UKG usually has the solution to the needs of those looking for a new HRIS.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Saves Time

Most Popular UKG Pro Comparisons