UserWay Logo
UserWay Logo
UserWay

UserWay

8.3 /10
Category
UserWay
8.3 /10

What is UserWay?

UserWay’s solutions make WCAG & ADA compliance easier from day one, and every single day thereafter.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

UserWay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UserWay.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UserWay?

6% Negative
0% Neutral
94% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 86

Compliance Audits and Certification

92

Compliance

92

Maintenance

90

Multiple Language Support

89

Accessibility Profiles

87

Navigation Tracker

87

Reporting and Analytics

86

Content Tracker

84

Automatic Evaluation Tool

84

Color & Display Tracker

84

Vendor Capability Ratings

Average 86

Ease of Implementation

91

Ease of Customization

90

Quality of Features

89

Business Value Created

86

Vendor Support

86

Breadth of Features

85

Usability and Intuitiveness

84

Ease of IT Administration

84

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

UserWay Reviews

Jessica B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Effectively Functioning Software

Likeliness to Recommend

6 /10

What differentiates UserWay from other similar products?

The platform ensure all digital accessibility is well supported and the interface is designed efficiently

What is your favorite aspect of this product?

The dynamics in business changes are well recorded by this tool, and it foster automation and innovation

What do you dislike most about this product?

The profound impact of this tool is high results for companies

What recommendations would you give to someone considering this product?

The capturing of new information and digital support requires this tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Hitesh M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Good product

Likeliness to Recommend

9 /10

What differentiates UserWay from other similar products?

Better than its competitors

What is your favorite aspect of this product?

Integration of AI driven technology with professional expertise

What do you dislike most about this product?

Nothing to mention

What recommendations would you give to someone considering this product?

Very good product

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Dirk E.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Very helpfull and easy to implement

Likeliness to Recommend

9 /10

What differentiates UserWay from other similar products?

We are early in the process of having profound knowledge about web accessibility, the requirements, must-haves and nice to have. UserWay helped us start with a free WordPress plugin and massively relevant content to get into a good starting position.

What is your favorite aspect of this product?

The backend and guided processes for a quick implementation are extraordinary. In addition, we use the scan function to see if our changes had an impact. You can try out a lot of functionality with the free version i.e. with a free WordPress plugin.

What do you dislike most about this product?

Honestly, there are no big topics that we don´t like. Sometimes we have the feeling, that the WordPress backend behaves a bit slower - but on the front we can´t see any bad behaviour in terms of speed.

What recommendations would you give to someone considering this product?

Userway offers a free website check. Use this, the free version and the internal content (massive and relevant information).

Pros

  • Enables Productivity
  • Effective Service
  • Caring
  • Respectful