VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception Logo Award Winner Product Badge
VisitUs Reception

VisitUs Reception

7.4 /10
Category
VisitUs Reception
7.4 /10

What is VisitUs Reception?

Our Visitor Management system is super simple to use for both you and your customers alike. It frees you up to provide a warm and long-lasting experience or welcome, in times that might feel otherwise, while ensuring the safety of all involved.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

VisitUs Reception won the following awards in the Visitor Management category

Filter By

VisitUs Reception Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on VisitUs Reception.

84 Likeliness to Recommend

1
Since last award

86 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VisitUs Reception?

4% Negative
4% Neutral
92% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Visitor Authentication and Monitoring

87

Electronic Signatures

86

Registration Management

86

API Integration

85

Mobile

84

Real-Time Alerts and Notifications

83

Dashboards, Analytics and Reporting

79

Badge Printing

71

Vendor Capability Ratings

Average 80

Ease of Customization

85

Usability and Intuitiveness

84

Vendor Support

84

Ease of IT Administration

84

Business Value Created

82

Ease of Implementation

81

Quality of Features

80

Availability and Quality of Training

80

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Breadth of Features

74

VisitUs Reception Reviews

Alan M.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Easy to use with either my cell phone or the iPad.

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

We first started using the VisitUs Reception app to track daily employee login/logout to replace a paper sheet, and it has been easy to use with either my cell phone or the iPad at the entrance.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Hard to track who what checked in until everyone was given access.

What recommendations would you give to someone considering this product?

Make it easier to change the user password while logged in. The default password assigned at account creation was random, but was unable to change it except for the "I forgot my password" link. You should be able to change it from the web portal interface.

Pros

  • Reliable

Chonge B.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates VisitUs Reception from other similar products?

Dashboards, Analytics and Reporting

What is your favorite aspect of this product?

Great digital signatures Simple UI

What do you dislike most about this product?

Integrations may require 3rd parties

What recommendations would you give to someone considering this product?

Great software to manage your visitors. You save a lot of time are resources.

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Daniel B.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Config & Use is simple but it isn't set and forget

Likeliness to Recommend

8 /10

What differentiates VisitUs Reception from other similar products?

The support received has been really good, always on hand even though the time zone for support is so different, we haven't had an issue go unresolved for more than 48hours.

What is your favorite aspect of this product?

Simple rollout to additional devices within the same site.

What do you dislike most about this product?

Print config is difficult and temperamental, this is mainly due to the recommended supported equipment not being the best - I wouldn't use this as a reflection of the VisitUs software itself but it is worth mentioning if badges and site ID are required by your Org.

What recommendations would you give to someone considering this product?

Simplify your config, check-in should be Name/Details - Host Selection - Accepting on site rules via document acceptance. Too many steps in our use has resulted in the system being bypassed based on lack of understanding.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service