Webex Events Logo
Webex Events Logo
Cisco Systems

Webex Events

7.2 /10
Category
Webex Events
7.2 /10

What is Webex Events?

(Previously Socio) Your end-to-end platform for streaming, engagement, sponsorship and networking.

Company Details


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Webex Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Events.

86 Likeliness to Recommend

76 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Events?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 73

Customer Support

85

Networking Facilitation

79

Attendee Engagement

78

Gamification

73

Presentation/ Webinar Capabilities

73

Whitelabeling

71

Vendor e-Commerce

70

Social Media Channel Integration Outbound

70

Metric and Reporting

68

Registration Process/Integration

68

Exhibitor or Vendor Environment

66

Vendor Capability Ratings

Average 74

Business Value Created

82

Usability and Intuitiveness

80

Ease of Implementation

77

Ease of IT Administration

76

Vendor Support

76

Breadth of Features

75

Availability and Quality of Training

73

Quality of Features

72

Ease of Data Integration

70

Product Strategy and Rate of Improvement

68

Ease of Customization

67

Webex Events Reviews

Myra D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

This product is pretty user friendly!

Likeliness to Recommend

7 /10

What differentiates Webex Events from other similar products?

Different interface in comparison to other similar products

What is your favorite aspect of this product?

High quality video + audio and reliable to use for myself & clients

What do you dislike most about this product?

Cost is higher than other similar products

What recommendations would you give to someone considering this product?

Wide range of features

Pros

  • Client's Interest First
  • Security Protects
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time

Ajay K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Very user friendly tool

Likeliness to Recommend

6 /10

What differentiates Webex Events from other similar products?

The flexibility and ease of use on the back end is better than any other we have used, and the attractive and self-explanitory nature of the front end product has brought us a lot of positive reviews from the events we have hosted.

What is your favorite aspect of this product?

It is very easy to use

What do you dislike most about this product?

The only downside I've found is the inability to load lists into the platform. You are able to segment people registered and email them from the platform but you can't add an outside list of contacts

What recommendations would you give to someone considering this product?

I recommend this tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

Ryan H.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

A little disappointed in feature rollout

Likeliness to Recommend

9 /10

What differentiates Webex Events from other similar products?

Easy to use

What is your favorite aspect of this product?

High capacity event support

What do you dislike most about this product?

Feature updates can be few and far between. It took a long time to integrate Events with Cisco WebEx hardware.

What recommendations would you give to someone considering this product?

Compare costs and features in the marketplace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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