Workiz Logo
Workiz Logo
Workiz Inc

Workiz

7.0 /10
Category
Workiz
7.0 /10

What is Workiz?

Workiz is a field service management and communication software solution that serves on-demand service businesses in the locksmith, junk removal, carpet cleaning, garage door repair, and appliance repair industries. Business owners leverage Workiz’s complete cloud-based solution to manage every aspect of their businesses, whether in the office or in the field, 24/7. With Workiz, you can take full control of calls, scheduling, dispatching, estimates, invoices, and reports, all in one place. Workiz enables business owners to track and monitor every job and manage all communications between technicians, dispatchers, and clients.

Company Details


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Awards & Recognition

Workiz won the following awards in the Field Service Management category

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Workiz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workiz.

88 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workiz?

7% Negative
9% Neutral
84% Positive

Pros

  • Transparent
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 73

Online Booking

78

Field Sales Enablement

78

Application Integration

76

Quotes and Estimates

76

Service Scheduling

76

Dashboards, Analytics and Reporting

75

Billing and Invoice Management

74

Field Service Knowledge Management

74

Field Service Workflow Management

74

GPS Tracking

73

Dispatch Management

70

Vendor Capability Ratings

Average 76

Business Value Created

82

Usability and Intuitiveness

79

Ease of Data Integration

78

Ease of Implementation

77

Quality of Features

77

Vendor Support

77

Availability and Quality of Training

77

Breadth of Features

76

Ease of IT Administration

75

Product Strategy and Rate of Improvement

73

Ease of Customization

70

Workiz Reviews

Robert P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Field service management software you love

Likeliness to Recommend

8 /10

What differentiates Workiz from other similar products?

Workiz has been important in the growth and organization of our company. Using the automations, we are receiving more and more reviews, and they are great.

What is your favorite aspect of this product?

Workiz is among the greatest programs we've ever used. We've been using it for a while now, and it comes with everything we could possibly need. Suggest it. Job tasks can be easily retrieved by assigning them tags and statuses; for instance, you can indicate which tasks still haven't gotten money or which ones require more attention.

What do you dislike most about this product?

When it comes to scheduling, they aren't great at accommodating multi-day assignments or multiple stages of a project. Personally, I'd like to see that.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Friendly Negotiation

Harriet N.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Effective Field Service Management With Workiz

Likeliness to Recommend

9 /10

What differentiates Workiz from other similar products?

It's an on demand field communication software. It's a cloud based software

What is your favorite aspect of this product?

I like that it's an on demand solution for effective communication It's cloud based and this makes scaling easy

What do you dislike most about this product?

No major issues with Workiz

What recommendations would you give to someone considering this product?

For field service management, I recommend Workiz as it has all great features. It's on demand and fully cloud based

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Zadi S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My Experience With Workiz

Likeliness to Recommend

9 /10

What differentiates Workiz from other similar products?

Workiz is an on-demand software that offers best field service management features. It's easy to use and is as well cost effective unlike the competitors

What is your favorite aspect of this product?

I like that scaling Workiz is easy I like that it's an on-demand tool. The software makes field service management seamless

What do you dislike most about this product?

Everything about Workiz is positive. No complaints

What recommendations would you give to someone considering this product?

I recommend Workiz because it has worked without fail. It's affordable, resourceful and a perfect solution for business field service management

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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