Wrike Customer Reviews 2024

Wrike

8.9 /10

What is Wrike?

Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.

Company Details

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Awards & Recognition

Wrike won the following awards in the Project Management - Enterprise category

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5 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Wrike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wrike.

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wrike?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 84

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Time & Expense Tracking

Dependency and Milestone Tracking

Document Management

Budget Management

Hierarchical Task Management

Mobile Access

Reporting

Vendor Capability Ratings

Average 83

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Portfolio Management - Enterprise

Score 9.1

View Wrike in this category (opens in a new tab)

Task Management

Score 9.0

View Wrike in this category (opens in a new tab)

Product Management

Score 9.0

View Wrike in this category (opens in a new tab)

Professional Services Automation

Score 8.8

View Wrike in this category (opens in a new tab)

Wrike Reviews

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Aug 2024

Project management features a bit dissapointing.

Likeliness to Recommend

9 /10

Pros

Saves Time
Helps Innovate
Reliable
Performance Enhancing

Cons

Charges for Enhancements
Leverages Incumbent Status
Less Efficient Service

Rohit C.

Role: Operations
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

user-friendly interface, easier customization

Likeliness to Recommend

8 /10

What differentiates Wrike from other similar products?

Custom Workflows, Real-Time Collaboration

What is your favorite aspect of this product?

My favorite aspect of Wrike is its customizable workflows and dashboards. This feature allows teams to tailor the platform to their specific needs, enhancing productivity and ensuring that everyone stays aligned with project goals. The ability to visualize progress through dynamic dashboards and adjust workflows as needed provides both flexibility and control, making project management more efficient and effective.

What do you dislike most about this product?

steep learning curve for new users.

What recommendations would you give to someone considering this product?

Leverage Custom Workflows, Utilize Templates, Invest in Training

Pros

Client's Interest First
Friendly Negotiation
Security Protects
Helps Innovate

Simon R.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Wrike helps drive project management efficiency.

Likeliness to Recommend

10 /10

What differentiates Wrike from other similar products?

Wrike is very versatile as far as project management software programs go. This versatility is the reason why it is adopted across my company , allowing us better align operations in different departments together.

What is your favorite aspect of this product?

Wrike is the king of analytics, as far as a project management software program goes. My Wrike dashboard automatically updates infographics, reports and analytics dashboards, every quarter of an hour. This provides me a real time , all round view of the status of assigned tasks, workloads, awaiting tasks and the list goes on.

What do you dislike most about this product?

Wrike on mobile app works well for responding to project activities, which my colleagues tag me on. Asides this though,it is way too limited to use even for a few hours to manage projects, without needing to access the web platform on desktop..

What recommendations would you give to someone considering this product?

This is the number one project management software program , I will recommend for marketing departments.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Wrike

What is Wrike?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Wrike Ratings

89 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Wrike?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Portfolio Management - Enterprise

Task Management

Product Management

Professional Services Automation

Wrike Reviews

Project management features a bit dissapointing.

Likeliness to Recommend

Pros

Cons

Rohit C.

user-friendly interface, easier customization

Likeliness to Recommend

Pros

Simon R.

Wrike helps drive project management efficiency.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Resource Management

Time & Expense Tracking

Dependency and Milestone Tracking

Document Management

Budget Management

Hierarchical Task Management

Mobile Access

Reporting

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support