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Zapier

Zapier

8.9 /10
Category
Zapier
8.9 /10

What is Zapier?

Zapier is the glue that connects thousands of web apps. Zaps are workflows that connect your apps, so they can work together. Zaps start with a trigger—an event in one of your apps that kicks off your workflow. Zaps automate tasks in the background, so you can focus on more important work.

Company Details


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Awards & Recognition

Zapier won the following awards in the Data Integration category

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Zapier Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zapier.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zapier?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Saves Time
  • Trustworthy

Feature Ratings

Average 84

iPaaS

88

Real Time Integration

88

Data Security

86

Synchronization and Replication

86

Metadata Management

85

Data Virtualization

85

Data Quality Profiling and Cleansing

84

API Management and Orchestration

84

Exception Handling and Notifications

84

Batch Integration

83

Administrative Features

83

Vendor Capability Ratings

Average 85

Business Value Created

88

Quality of Features

88

Ease of Implementation

87

Ease of Data Integration

87

Usability and Intuitiveness

87

Breadth of Features

86

Ease of Customization

85

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Availability and Quality of Training

80

Vendor Support

77

Zapier Reviews

Thomas W.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Game changer for any business!

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

The usability and how easy it is to connect two applications together. Before Zapier it would require weeks of coding or high level knowledge of webhooks.

What is your favorite aspect of this product?

Ease of use and affordability

What do you dislike most about this product?

Not many HubSpot integrations available

What recommendations would you give to someone considering this product?

Start small and reach out to customer support if needed

Pros

  • Helps Innovate
  • Unique Features
  • Saves Time
  • Continually Improving Product

𝒮𝒶𝓃𝒹𝓮𝓮𝓅 𝒮.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic product. and Easy implementation.

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

Zapier automates repetitive tasks, saving time and reducing manual effort. Whether it’s sending notifications, updating spreadsheets, or syncing data, Zapier streamlines processes. Zapier lets you create custom triggers and actions using webhooks or APIs. This customization extends its capabilities beyond pre-built integrations. Zapier supports conditional logic within Zaps. You can set up rules based on specific triggers or data conditions, enhancing flexibility.

What is your favorite aspect of this product?

As an AI language model, I don’t have personal preferences or favorites, but I can share a popular aspect of Zapier that users appreciate: its extensive app integration library. With over 3,000 supported apps, Zapier allows users to connect various tools and automate workflows seamlessly. Whether it’s syncing data, sending notifications, or streamlining processes, Zapier’s versatility empowers users to create efficient automations!

What do you dislike most about this product?

While Zapier offers a free plan, it has limitations on the number of Zaps and tasks. Users who require more robust features often need to upgrade to a paid plan. Although rare, some users report occasional delays in Zap execution. This can impact real-time workflows, so it’s essential to monitor performance.

What recommendations would you give to someone considering this product?

It’s a versatile automation tool that simplifies complex problems and enhances efficiency. Test zaps and become familiar with the process. Set reminders to reach out to leads when tasks are halted.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Thomas W.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Zapier has saved us with simple integrations!

Likeliness to Recommend

10 /10

What differentiates Zapier from other similar products?

Zapier is cost-efficient and easy to use. It allows you to "code" without knowing how to actually code. The simplicity of connecting multiple applications is fantastic!

What is your favorite aspect of this product?

The number of platforms that Zapier can connect! It's been amazing to use as we continue to grow and scale our business.

What do you dislike most about this product?

Sometimes very specific tasks that we want to automate aren't possible and we have to go in a different direction to find a solution.

What recommendations would you give to someone considering this product?

If you have a sizable tech stack, this is a critical piece to that to connect everything for automation purposes.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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