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Zephyr Logo
SmartBear Software

Zephyr

7.3 /10
Category
Zephyr
7.3 /10

What is Zephyr?

Software Testing As Agile As You Need It to Be Spend less time testing and more time building. From agile development to predictive analytics, you'll achieve full Continuous Testing Agility.

Company Details


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Awards & Recognition

Zephyr won the following awards in the Software Testing category

Zephyr Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zephyr.

80 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zephyr?

12% Negative
3% Neutral
85% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Acts with Integrity
  • Transparent

Feature Ratings

Average 78

Test Planning

85

Test Data Management

84

Artifact Traceability

83

Test Script Editor

82

Test Run Workflow Manager

78

Test Case Generator

77

Regulatory Compliance

77

Audit Log

77

Analytics and Reporting

76

Artifact Management

74

Test Coverage Analysis

74

Vendor Capability Ratings

Average 76

Ease of Implementation

82

Availability and Quality of Training

81

Ease of Customization

81

Ease of Data Integration

78

Breadth of Features

77

Ease of IT Administration

77

Quality of Features

76

Usability and Intuitiveness

75

Business Value Created

75

Product Strategy and Rate of Improvement

72

Vendor Support

69

Zephyr Reviews

Matt E.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Painful benefits

Likeliness to Recommend

7 /10

What differentiates Zephyr from other similar products?

Zephyr is integrated into Jenkins as a ticket type.

What is your favorite aspect of this product?

With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles.

What do you dislike most about this product?

I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps.

What recommendations would you give to someone considering this product?

If you must use a tool built into Jira that offers test cycles aligned with Jira versions and you can find a less painful way to create steps than to manually type them in, then it may work well for you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Charges for Enhancements

Don M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Effective solution for test management.

Likeliness to Recommend

9 /10

What differentiates Zephyr from other similar products?

The ability to create test case suites, with individual test cases written within its modules, is what sets it apart from competing tools. You can examine the results of your tests after adding and running test cases.

What is your favorite aspect of this product?

Effortless to use and saves time too. Because it's possible to input the test cases using spreadsheet. The query view facilitates easy task completion by allowing fast searching of test cases and other work items. In addition to being able to link defects, test cases execute quickly and offer the ability to attach snapshots for each step or the entire test case.

What do you dislike most about this product?

One annoying feature is that it doesn't let you update the status of several test steps with less effort while running the test case. Updating the status of each stage individually is necessary.

What recommendations would you give to someone considering this product?

Because of its usefulness in integrating testing into the Jira development process, Zefyr comes highly recommended from me. This document gives us a solid picture of where our software is at the moment and how to prioritize testing for future releases.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Mohd Danish A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

Jira for easy test case and US linking

Likeliness to Recommend

7 /10

What differentiates Zephyr from other similar products?

It can be used with Jira , seamless integration, test case can be linked directly to US or bug

What is your favorite aspect of this product?

It can be used with Jira , seamless integration, test case can be linked directly to US or bug

What do you dislike most about this product?

Interface is quite improved but still there is room for improvement

What recommendations would you give to someone considering this product?

Well if you have budget go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Inspires Innovation

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