What is Zoey?
Zoey combines powerful B2B functionality with modern B2C capabilities for a best-in-class solution for you and your customers. The app library and APIs allow connection to hundreds of third-party solutions to expand our native capabilities or link Zoey to your other internal solutions such as CRMs, ERPs and order fulfillment solutions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
98 Plan to Renew
74 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoey?
Pros
- Trustworthy
- Acts with Integrity
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Language Support
Payment Processing
Content Localization
Order Management
Shopping Cart Management
Content Management
Integrated Search
Catalog Management
Multi-Storefront
ERP Integration
Guided Selling
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Zoey B2B Omnichannel Commerce - An Introduction
Zoey Reviews
Vijay D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2024
A Complete solution of B2B Sales and Automation
Likeliness to Recommend
What differentiates Zoey from other similar products?
It's more beneficial to grow B2B business, and trusted by many companies. It's has many features than others similar application
What is your favorite aspect of this product?
It has cutting edge technology and innovation ideas to manage your B2B sales and marketing
What do you dislike most about this product?
Nothing. All the features are fabulous
What recommendations would you give to someone considering this product?
Complete solution for Business to Business module system for your projects and work.
Pros
- Helps Innovate
- Enables Productivity
- Caring
- Acts with Integrity
Please tell us why you think this review should be flagged.
Meet D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2024
Flexible e-commerce solution with customization
Likeliness to Recommend
What differentiates Zoey from other similar products?
The features designed specifically for e-commerce businesses, including more customization options, advanced marketing tools, and excelent user interface.
What is your favorite aspect of this product?
The interface is easy for users to navigate and manage their online stores efficiently.
What do you dislike most about this product?
The pricing structure could be difficult for start ups. that is the area where improvement can be there.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Alec J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2023
Amazing BTB Catalog Management Solution
Likeliness to Recommend
What differentiates Zoey from other similar products?
The biggest selling point for us was the fact that Zoey has a native API for Netsuite, which results in a very reliable data transfer stream. The catalog management is also great.
What is your favorite aspect of this product?
It took some getting used to, but once we figured out the quirks, we're really enjoying the content management and site-building tools incorporated into the software.
What do you dislike most about this product?
Well-intentioned software "upgrades" sometimes undo customizations in our install, and we have to de-bug and re-set preferences - very occasionally.
What recommendations would you give to someone considering this product?
If you are running Netsuite as an ERP, this is hands-down the best solution that we found. We've beenusing it for almost three years, and we continue to be delighted with the software.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Helps Innovate
Please tell us why you think this review should be flagged.
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