Zoho Expense Logo
Zoho Expense Logo
Zoho

Zoho Expense

8.1 /10
Category
Zoho Expense
8.1 /10

What is Zoho Expense?

Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.

Company Details


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Awards & Recognition

Zoho Expense won the following awards in the Expense Management category

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Zoho Expense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Expense.

86 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Expense?

6% Negative
7% Neutral
87% Positive

Pros

  • Security Protects
  • Acts with Integrity
  • Reliable
  • Respectful

Feature Ratings

Average 85

Expense Detail Tracking

88

Approval Workflow

86

Expense Itemization

85

Single Sign-On (SSO)

85

Receipt Image Submission

84

Mobile App or Mobile Browser Support

84

Travel and Accommodation Booking

82

Desktop Browser Support

82

Travel Profile

81

Multi Currency

81

Expense Policy Aware

80

Vendor Capability Ratings

Average 81

Ease of Customization

83

Breadth of Features

82

Usability and Intuitiveness

82

Ease of Implementation

82

Ease of Data Integration

81

Quality of Features

81

Ease of IT Administration

80

Business Value Created

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

76

Zoho Expense Reviews

Aidan R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great Tool for Simplified Expense Tracking

Likeliness to Recommend

8 /10

What differentiates Zoho Expense from other similar products?

Zoho Expense stands out with its intuitive design and smooth integration with other Zoho apps, which is a big plus for our HR team managing various employee expenses.

What is your favorite aspect of this product?

The ease of creating and approving expense reports is fantastic. The mobile app makes it super simple for employees to submit expenses on the go, which helps me keep everything organized.

What do you dislike most about this product?

It can be a bit tricky to customize some features, especially if you’re not very tech-savvy. Also, occasional glitches with the mobile app can be a minor inconvenience.

What recommendations would you give to someone considering this product?

Give it a try and explore all the features during the trial period. It’s a solid choice for streamlining expense management, especially if you’re already using other Zoho products.

Pros

  • Reliable
  • Enables Productivity
  • Acts with Integrity
  • Helps Innovate

Alexis P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Zoho Expense Is a Reliable Expense Management Tool

Likeliness to Recommend

10 /10

What differentiates Zoho Expense from other similar products?

I am impressed by the accuracy of Zoho Expense, which makes it a standout expense management software.

What is your favorite aspect of this product?

I like how affordable Zoho Expense has been. Zoho Expense is super effective to use.

What do you dislike most about this product?

I do not dislike Zoho Expense at all. Zoho Expense has been the best.

What recommendations would you give to someone considering this product?

I highly recommend Zoho Expense. Zoho Expense is so effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great platform to manage employee expenses

Likeliness to Recommend

9 /10

What differentiates Zoho Expense from other similar products?

The level of automation in expenditure management is truly remarkable. It greatly enhances efficiency across the board, from capturing receipts to producing reports. The improvement in speed and accuracy of expenditure monitoring has the dual effect of making expense reporting easier and the reimbursement process speedier.

What is your favorite aspect of this product?

Managing staff spending is a breeze with this tool, which we adore. Each expense can be assigned a unique category, and advancements and staff expenditures can be tracked. Once a report is accepted, it is synced to Books, which serves as our accounting software. Setting up automatic report creation, staff reminders to mention spending, and two-person report approval is a huge time saver.

What do you dislike most about this product?

It's almost flawless, but then again, nothing is. It would be great if, in addition to the detail, the note or description of the expense could be synchronized to Zoho Books when we sync our spending.

What recommendations would you give to someone considering this product?

With Zoho Expense, you can simplify your financial reporting, which will save you time and cut down on mistakes.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

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