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Zoho Forms Logo Award Winner Product Badge
Zoho

Zoho Forms

8.7 /10
Category
Zoho Forms
8.7 /10

What is Zoho Forms?

Create and share online forms, receive email alerts, and get your team involved to manage your data with Zoho Forms.

Company Details


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Awards & Recognition

Zoho Forms won the following awards in the Online Forms category

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Zoho Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Forms.

88 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Forms?

4% Negative
5% Neutral
91% Positive

Pros

  • Fair
  • Respectful
  • Client Friendly Policies
  • Enables Productivity

Feature Ratings

Average 85

Security

86

Data Analysis and Survey Function

86

Version Management

85

Electronic Signatures

84

Drag and Drop Design

84

Workflow Automation

84

Mobility

83

Field Configuration and Customization

83

APIs and Integration

82

State Transformation

81

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Vendor Support

84

Ease of Data Integration

83

Ease of Customization

83

Breadth of Features

83

Quality of Features

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Zoho Forms Reviews

Pranshu S.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Easy to Implement Limited features

Likeliness to Recommend

8 /10

What do you dislike most about this product?

While Zoho Forms offers a comprehensive set of features, one aspect that might be considered a drawback is its limited design customization compared to some other form builders. Users who require highly customized form designs may find the options in Zoho Forms somewhat restrictive. Additionally, occasional glitches in the user interface can disrupt the user experience, though these issues are typically minor and infrequent.

What recommendations would you give to someone considering this product?

Before diving into Zoho Forms, assess your data collection needs and compare them with the platform's features. Utilize the free trial to explore its customization options, integration capabilities, and security features firsthand. Seek insights from user reviews and recommendations to gauge its suitability for your business. Consider its scalability to accommodate future growth.

Pros

  • Client Friendly Policies
  • Respectful
  • Efficient Service
  • Fair

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Performance Enhancing

James W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Data collection forms to your liking

Likeliness to Recommend

10 /10

What differentiates Zoho Forms from other similar products?

Its templates are very flexible and I really like how easy it is to use and how customizable it is. I have been able to use it to collect a wide variety of data. The software has helped us achieve our goal of having unique and engaging survey questions, and we can already see the return on investment (ROI) increasing dramatically. Overall, it's a fantastic tool for collecting data directly from users and customers.

What is your favorite aspect of this product?

With Zoho Forms, we were able to quickly create surveys and forms, send them to customers and employees, and collect data to help us make better business decisions. The interface and functionality are simple, and the results are presented in a comprehensive but easy-to-understand way. After receiving their responses, we review the data and make a final decision.

What do you dislike most about this product?

I think they should add updates to improve its look and feel, to make the application pleasing to look at in all aspects. Using the buttons at the top to select the different answers is a bit cumbersome, I admit.

What recommendations would you give to someone considering this product?

Using Zoho Forms is super simple, and implementation is easy. Its unique pricing sets it apart from many of these applications, and its templates stand out for their creativity and originality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Client Friendly Policies

Tarun R.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Zoho Forms makes it easy to gather information.

Likeliness to Recommend

8 /10

What differentiates Zoho Forms from other similar products?

It's better than all the other tools I tried. It's easy to use and adaptable. Give it a try if you need to gather info!

What is your favorite aspect of this product?

It's really simple to use Zoho Forms. Forms are easy to put on my website, and I love that I can make them exactly how I want them.

What do you dislike most about this product?

Reporting could be better, and smart devices have problems from time to time.

What recommendations would you give to someone considering this product?

Zoho Forms is a great tool that you should try. It has made it easier for me to gather information and saved me a huge amount of time and work.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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