Zoom Workplace Logo Award Winner Product Badge
Zoom Workplace Logo Award Winner Product Badge
Zoom Video Communications, Inc.

Zoom Workplace

9.0 /10
Category
Zoom Workplace
9.0 /10

What is Zoom Workplace?

Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.

Company Details


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Awards & Recognition

Zoom Workplace won the following awards in the Unified Communications as a Service category

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Zoom Workplace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Workplace.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Workplace?

0% Negative
1% Neutral
99% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 86

Mobility

89

Web & Desktop Conferencing

88

Audio Transcription

87

Communications

87

Call Management

86

Presence IM

86

Secure Access

85

Continuous UCC

84

Third-Party Integration

83

Session Border Controller

83

Centralized Management Portal

82

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Quality of Features

86

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of Data Integration

83

Ease of Customization

83

Vendor Support

83

Breadth of Features

83

Zoom Workplace Reviews

Yash P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Powerful collaboration tool

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Integrated Video and Chat: Combines video meetings with team messaging, reducing the need to switch between different platforms.

What is your favorite aspect of this product?

High-Quality Video and Audio: Known for its reliable and high-quality video and audio performance, even with large numbers of participants.

What do you dislike most about this product?

The interface can sometimes feel inconsistent across different devices and applications, leading to a fragmented user experience.

What recommendations would you give to someone considering this product?

Check the available integrations with other tools and services you use, such as project management software or CRM systems, to ensure smooth operation within your existing ecosystem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daryl T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Assertive communication.

Likeliness to Recommend

9 /10

What differentiates Zoom Workplace from other similar products?

Simultaneous meetings, works all the time, is customizable, has many flexible options and professional technical support

What is your favorite aspect of this product?

Simplicity, stability and good quality in meetings

What recommendations would you give to someone considering this product?

Its stability and good connection....

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kunal P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Best Quality tool

Likeliness to Recommend

10 /10

What differentiates Zoom Workplace from other similar products?

Screen sharing feature, emoji feature and raise hand feature.

What is your favorite aspect of this product?

screen sharing.

What do you dislike most about this product?

I haven't found any disadvantage yet.

What recommendations would you give to someone considering this product?

Best high-quality video conferencing app with screen sharing option without any lags.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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